CocoQMS is a software for managing medical examination and taking the order number for patients, used with kiosk to get the order number, receptionist and choose the clinic. The doctor associated with the hospital’s HIS software available via the API provided

WHO IS THIS SOFTWARE RIGHT FOR?

• IT Managers at Hospitals: Integrating patient management systems with existing HIS software and ensuring reliability.
• Receptionists: Overwhelmed with manually assigning order numbers and guiding patients to clinics.
• Patients: Long wait times, confusion about clinic assignments, and difficulty accessing queue info.
• Clinic and hospital management: Managing patient flow, ensuring a seamless check-in process. Need to optimize resource allocation and minimize patient wait times.

Key Features

• Create New Tokens Patients can quickly generate tokens digitally, eliminating the hassle of physical tickets and streamlining their experience.
• QR Code Integration Simplify token creation with QR code scanning. Customers can generate tokens instantly, enhancing convenience and accessibility.
• Detailed Queue Information Provide customers with all essential details, including their ticket number, assigned counter, and estimated service time, ensuring complete transparency and a hassle-free experience.
• Sound Notification Ensure no customer misses their turn with an integrated sound notification feature. Clear, customizable audio alerts keep everyone informed, improving queue efficiency and reducing waiting time confusion.
• Couter Management Optimize service delivery with robust counter management tools. Easily assign and monitor counters to balance workloads, reduce wait times, and ensure a seamless customer experience.
• Display Management Enhance communication with a dynamic display management system. Real-time updates show queue statuses, ticket numbers, and counter assignments on digital screens, keeping customers informed and engaged.
• Staff Management Empower your team with effective staff management capabilities. Assign roles, track performance, and ensure efficient resource allocation to maintain peak operational efficiency.
• Workflow Management Streamline operations with workflow management. Automate ticket distribution, track progress across queues, and adapt to changes in demand with ease, ensuring a smooth.
• Statistics Make data-driven decisions with comprehensive statistical insights. Analyze queue times, customer flow, and staff performance to identify trends and opportunities for continuous improvement.