F&B and retailOmniPOS
Operational viewOmniPOS operations view
One data flow from point of sale to reporting.
01Points of sale and kiosksSynchronized
02Orders and kitchenStatus visible
03Revenue and inventoryReady to report
Operational software and practical AI
Clearer operations.Sustainable growth.
ZiniSoft connects processes, data, and AI into a system the team can run every day, while founders see what is happening without waiting for reports.
✓ Less manual entry and consolidation across files, chats, and disconnected tools✓ Every task has a status, an owner, and a deadline✓ AI assists at the right step; people keep the decision✓ Free 45–60 minute review · Response within 1 business day · NDA available before we talk
CRMLeads and customers
POSTransactions and inventory
ExcelOperational data
WebsiteCustomer interactions
Operational platformConnected data · Workflows · Reporting · Access control
AI and automationClassification · Summaries · Reminders · Assisted handling
People retain decision authorityMoney · Contracts · Data · Brand reputation
VisibleStatus and ownership
ImprovableData and performance
3 years building systems for Vietnamese and international clients.
Problem → Solution
Start with what is slowing the team down.
Pick the closest problem to see the recommended approach and what you get after the review.
Industry → Product
Three industry journeys, one expandable foundation.
A product is the entry point. Configuration, integration, and extensions are decided after the real process is understood.
AI
SavvyBot · Shared AI layerSupports summaries, classification, retrieval, and reminders across all three journeys.
Core capabilities
Four capability layers behind one operating solution.
BAMIAPP · F&B case study
BAMIAPPOne F&B operating system for 28 stores and more than 120 regular staff users serving the Vietnamese community in Australia.
ZiniSoft connects the web back office, mobile app, POS, kiosks, and LED order displays from counter to kitchen. Delivery began in late 2024, and the system continues to operate and expand today.
28+operating stores
2 statesSouth Australia and Victoria
5+new stores opened in the past year
120+regular staff users
Web back officeMobile AppPOSKiosksCounter and kitchen LED
See the BAMIAPP case study How ZiniSoft works
Review
Clarify the current process, data, and priority bottleneck.
Output · Bottleneck mapDeliver the first release
Put a usable scope into operation and gather early feedback.
Output · Delivery scopeExpand together
Support, train, and develop the system in practical stages.
Output · An operable systemFrequently asked
What businesses ask before the review.
Full answers live on the FAQ page. These five most often shape the decision to book.
Does ZiniSoft sign an NDA before project discussions?+
Yes. ZiniSoft can sign a standard confidentiality agreement or a form agreed by both parties before the client shares internal processes, system architecture, data, or other confidential requirements.
Which engagement models does ZiniSoft support?+
Depending on how clearly the problem is defined and the project stage, ZiniSoft can work with fixed scope, time and materials, a long-term dedicated team, or configuration of an existing product.
The initial process review helps both parties choose the appropriate model before a detailed proposal.
Can we start without a complete requirements document?+
Yes. Describe where work is slow, what data is being consolidated manually, or which decisions lack information. ZiniSoft will help clarify the problem, priority scope, and an appropriate first step.
Does ZiniSoft provide a dedicated engineering team?+
Yes, when the need fits a long-term engagement. The team may include system architects, backend, frontend and mobile engineers, QA, and DevOps, with roles and collaboration defined for the project.
How are source code ownership and intellectual property handled?+
Ownership, usage rights, and handover scope are stated in the contract. For custom software, source code, documentation, and related assets are delivered according to the agreed acceptance and payment milestones.
Start with a real problem
You do not need a finished specification.
Start with the process causing friction. ZiniSoft will help identify the bottleneck, priority scope, and an appropriate first experiment.
Free 45–60 minutes · Online or at our Ho Chi Minh City office
What happens after you book
- 01Confirmation within 1 business dayZiniSoft confirms a time and sends three short preparation questions.
- 02A 45–60 minute reviewWe map the troublesome process together and identify the bottleneck.
- 03You receive a bottleneck mapA summary of the current state, priority scope, and a proposed pilot.