BAMIAPP · Multi-site F&B case study
One system connecting 28 stores from point of sale to management.
ZiniSoft connects the web back office, mobile app, POS, kiosks, and LED order displays from counter to kitchen for an F&B business serving the Vietnamese community in Australia.
- 28
- operating stores
- 120+
- regular staff users
- USD 2M
- revenue in 2025
- ~6 months
- to the first release
Delivery context
Many touchpoints. One operating data flow.
The project's value does not sit in one screen. The point of sale, fulfilment area, mobile channel, and back office must reflect the same transaction and status.
System map
One transaction across four operating layers.
POS · Kiosk · Mobile app
→Counter · Kitchen · LED displays
→Web back office · Permissions
→Revenue · Stores · Data
The system is treated as one operating chain, not a collection of disconnected applications.
Delivery timeline
Put it into use first. Expand with real operating data.
Instead of waiting for the full scope, the project prioritized an operable release and continued evolving with real operations.
- 01Delivery began
Defined the architecture and connected operating touchpoints.
- 02First release went live
Put one complete operational slice into real use.
- 03Continued operation and expansion
Evolved around feedback and the needs of a multi-site model.
What this case demonstrates
The ability to support a multi-site F&B system with multiple user roles.
- Connect software and devices across multiple touchpoints.
- Design data for both store operations and central management.
- Continue support and development after the first release.
ZiniSoft publishes only facts approved and verified by the client. Transaction volume and direct testimonials will be added only when official data is available.
Your project does not need to resemble BAMIAPP
The shared principle is a slice clear enough to put into operation.
ZiniSoft will clarify the bottleneck, data, roles, and first scope before proposing an architecture or delivery plan.
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