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10 years of ZiniSoft · Business software & practical AIVietnam · International clients
ZiniSoft

Management systems and AI for teams under 20

Know how the business is operating. Before the workday ends.

ZiniSoft helps your team reduce manual entry, reporting, and follow-up through one system connecting revenue, inventory, customers, and work. AI is added where it can surface issues, assemble reports, and suggest the next action.

Free · 45–60 minutes · Response within one business day

0145–60 min

Free process review

022 days

Priority summary delivered

036–10 weeks

First usable release

Management systems and AI for teams under 20Connected data
CRM · POS · Workflow · AIToday’s operational overview
Today’s revenueSynchronized
Actions requiredAssigned by owner
InventoryBy location
Start with the operating problemStandardize before automatingAI assists; people decide

The problem rarely sits in one tool

Delayed data forces the operator to connect everything manually.

A store can keep selling while the founder only learns actual revenue and inventory after staff count, compile, and report the figures the next day.
01

Manual entry and reporting

Data across spreadsheets, chats, and tools makes reporting take days.

02

The founder handles too many exceptions

Small decisions return to one person because work is not routed by the system.

03

Ownership is unclear

Without a state, deadline, and owner, work falls between teams.

Solution capabilities

Connect the management system with AI at the right points.

The entry point is often an existing CRM or management system. ZiniSoft adds data, workflow, and AI through controlled steps.

Reports without manual assembly

Compile end-of-day reports, deliver them by email or Zalo, and query business data in natural language.

  • End-of-day reports
  • Email and Zalo
  • Natural-language queries

CRM with customer context

Qualify leads, summarize customer history, and surface overdue work in the existing flow.

  • Lead scoring
  • History summaries
  • Overdue reminders

POS connected to operations

Connect transactions, products, and inventory to support visibility and purchase recommendations.

  • Revenue
  • Inventory
  • Purchase suggestions

AI agents with control points

AI agents can update CRM or POS data while people approve consequential decisions.

  • CRM/POS actions
  • Permissions
  • Approval points

One unified system

One data flow from transaction to same-day decision.

Existing CRM, POS, and tools do not always need replacement. They can connect into an operating model with visible ownership and usable data for AI.
01Input data

Leads · POS · Inventory

02Operations

Workflow · Roles · States

03AI assistance

Summaries · Reminders · Suggestions

04Team decisions

Approve · Resolve · Improve

Delivery scope

Start with a free review; you do not need to know exactly what to build.

01

Free review · 45–60 minutes

The founder/CEO and a process owner clarify bottlenecks, data, tools, and stakeholders with ZiniSoft.

02

One-page summary · Within 2 business days

Receive the primary problem, priority scope, and recommended next step.

03

Priority design · 1–2 weeks

Clarify the operating flow, integrations, ownership, and first-release scope.

04

First release · 6–10 weeks

Put a usable scope into operation; integration and expansion timing depends on the current environment.

How ZiniSoft works

From a real problem to an operable system.

Three phases control scope, risk, and outcomes before expansion.
01 · Understand

Review the current state

Clarify the process, data, and points where the team still enters or assembles information manually.

Output · Priority scope
02 · Deliver

Build in operational slices

Connect current systems and place the first usable release into operation before expanding.

Target · First use in 6–10 weeks
03 · Improve

Operate and evolve

Warranty, monthly support, phased development, or training and handover to the internal team.

Output · Long-term operating capability

Delivery evidence

Verified results instead of oversized promises.

BAMIAPP · Multi-site F&B

One F&B operating system for 28 stores and more than 120 regular staff users serving the Vietnamese community in Australia.

ZiniSoft connects the web back office, mobile app, POS, kiosks, and LED order displays at the counter and kitchen. The first release went live after about six months, with continued development since late 2024.

28stores
120+regular staff users
~USD 2M2025 revenue
6 monthsto first release
In operation and continuously developed since late 2024

Founder’s Approach

Architecture is reviewed at consequential decisions.

Thanh Vo - Co-founder & CTO reviews architecture and key technical decisions so the solution supports the business’s long-term operating direction.
15 yearsof experience
10 yearswith ZiniSoft
From reviewto operations

Frequently asked questions

What to clarify before we begin.

Can we start without a finished specification?

Yes. Share where work is slow or manual; ZiniSoft will help define the problem and priority scope.

What is included in the free review?

A 45–60 minute conversation followed within two business days by a one-page summary of the main problem, priority scope, and recommended next step.

Do we need to replace every current tool?

No. Current CRM, POS, and tools can be integrated, improved, or replaced in phases based on value and risk.

How long until the first release?

After scope agreement, a first usable release typically takes 6–10 weeks. Further integration and expansion depend on the current environment.

What support is available after handover?

ZiniSoft provides warranty, monthly support, phased development, and training or handover to the internal team.

Start with a real problem

You do not need to know exactly what to build.

Start with the process causing friction. ZiniSoft will help identify the bottleneck, priority scope, and an appropriate first experiment.
Book a free process review See the F&B case study